STORE POLICY

Customer Care

At Hannibal’s House, we’re committed to giving your pup the very best—and making sure your experience with us is just as satisfying. Whether you're ordering a small pack of chews or a bulk pack, we’re here to help. If you have questions about our products, need help with an order, or just want a recommendation for your dog's size or chew style, reach out anytime! You can email us at HannibalsHouse1@gmail.com or use our website’s contact form—we'll get back to you within 1-2 business days.

Privacy & Safety

Your privacy is important to us. We only collect the personal information necessary to fulfill your order (like your name, shipping address, and email). We never sell or share your information with third parties. All payments are processed securely using Wix Payments, and we do not store any payment details on our site.

If you subscribe to our newsletter, we’ll only send you the good stuff: product announcements, special offers, and updates on all things Hannibal’s House.

Bulk Orders

Looking to stock up? We offer bulk pricing for larger orders! While we don’t do traditional wholesale accounts at this time, we're happy to work with you on special requests for events, resupply needs, or multiple-dog households. For custom or bulk order inquiries, email us at HannibalsHouse1@gmail.com, and we’ll respond with options and pricing within 1-2 business days.

Payment Methods

• Credit / Debit Cards
• Apple Pay

• Google Pay